Fieldwork

Increase field work efficiency.

Optimize field services, simplify the work of field sales representatives, improve the efficiency of technical teams, and enhance customer satisfaction with integrated processes, remote monitoring, field service order portals, and specialized solutions for field sales.

Advantages

The benefits of digitizing field work and sales

With advanced technological solutions, schedule the work of teams in the field better and more efficiently - optimize the work schedule, monitor stocks, and follow what is happening in the area in real time.

Discover, diagnose and resolve IoT issues before customers even realize there is a problem. Automatically create and schedule work orders and send the most appropriate personnel into the field equipped with customer information.

Give customers access to critical data such as pricing and contracts, and allow them to track technician locations and receive service status reminders.

Provide field workers with crucial information on mobile devices to get their work done quickly and efficiently. Please give them a 360-degree view of customer requests and history in one place and easy access to work orders.

Companies that cover fieldwork are increasingly using advanced technological solutions. By 2025, such complex algorithms and bots are expected to take care of the ordering and scheduling more than 60 percent of all activities in the field.

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Products

Increase your customer satisfaction

AllForFieldService

AllForFieldSales

Microsoft Dynamics 365 Field Service